The student must provide written notice to the Institute if they decide to withdraw. If total fees have not yet been collected at the time of the student's withdrawal, KATI is not responsible for refunding more than has been collected to date. See current enrolment contract for up-to-date PTIRU refund policy. If there are any discrepancies between the policy manual and the contract, the enrolment contract will be considered correct.
For refunds based on date of withdrawal, please refer to the following table:
| Change in student's registration status | Refund Due |
|---|---|
| Before program start date, institution receives a notice of withdrawal or provides a notice of dismissal: | |
| No later than seven days after student signed the enrolment contract, and Before the program start date. | 100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and unused aircraft utilization fees. |
| More than seven days after student signed the enrolment contract, and Before the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal: | |
| No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal: | |
| After the program start date, and up to and including 10% of instruction hours have been provided. | Institution may retain up to 10% of tuition paid or payable under a contract. |
| After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Institution may retain up to 30% of tuition paid or payable under a contract. |
| After the program start date, and after more than 30% but before 50% of instruction hours have been provided. | Institution may retain up to 50% of tuition paid or payable under a contract. |
| After the program start date, and after more than 50% of instruction hours have been provided. | No refund due |
| Student does not attend – "no-show" (applies to all students except those enrolled in a program delivered solely by asynchronous distance education): | |
| A student does not attend the first 30% of the program. | Institution may retain up to 50% of the tuition paid under a contract. |
| For International Students requiring a study permit | Refund Due |
| Institution receives a refusal of study permit: | |
| Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: The program start date in the most recent Letter of Acceptance; The program start date in the enrolment contract; Student has not requested additional Letter(s) of Acceptance. | 100% tuition and all related fees, other than application fee. |
| Refunds related to other factors | Refund Due |
| Student enrolled in a program without having met the admission requirements for the program | |
| If the student did not misrepresent the student's knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees. | 100% tuition and all related fees, including application fees |
| Institution does not provide a work experience | |
| The institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control. | 100% tuition and all related fees, other than application fees |
Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction. Only hours of instruction for which the student received an evaluation should be included in the calculation of a tuition refund. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed.